A documentary record — and the next edition

Excellence in Digital Banking 7.0 — International Summit

Name: Excellence in Digital Banking 7.0 — International Summit
Start: 2026-11-25
End: 2026-11-27
Location: Amsterdam

25–27 November 2026

Amsterdam, Netherlands · In-person & online passes available

Photograph from a previous edition of the Excellence in Digital Banking International Summit (frame 2 of 3) — Frame 2Photograph from a previous edition of the Excellence in Digital Banking International Summit. The source material does not publish a date for this photograph, so none is asserted here.

Photograph from a previous edition of the Excellence in Digital Banking International Summit (frame 1 of 3) — Frame 1Photograph from a previous edition of the Excellence in Digital Banking International Summit. The source material does not publish a date for this photograph, so none is asserted here.

Photograph from a previous edition of the Excellence in Digital Banking International Summit (frame 3 of 3) — Frame 3Photograph from a previous edition of the Excellence in Digital Banking International Summit. The source material does not publish a date for this photograph, so none is asserted here.

Photographs show previous editions of the Excellence in Digital Banking International Summit. The three frames above are shown unedited and uncomposited, with logos and people intact.

Programme overview

Excellence in Digital Banking 7.0 – International Summit will take place in Amsterdam from 25–27 November 2026. The three-day summit will bring together senior banking leaders, regulators, technology experts and innovators to explore how artificial intelligence, digital identity, next-generation architecture, open finance, payments and platform banking are reshaping the financial industry. Participants can join the summit in person in Amsterdam or remotely through the online participation option.

Days: 3
Sessions: 33
Speakers: 31
City: Amsterdam

Published themes

The Intelligent Bank: Scaling AI from Experimentation to Enterprise Value
Agentic AI, Generative AI and Responsible AI Governance
Digital Identity, Authentication and the Future of Customer Access
Hyper-Personalised Banking and Next-Generation Customer Experience
AI-Ready Architecture, Cloud and Composable Banking Platforms
Open Finance, Digital Wallets and Embedded Banking
Real-Time Payments, Liquidity and Transaction Banking
Deepfakes, Synthetic Identity and AI-Driven Financial Crime
Operational Resilience and Risk in Digital Transformation
Sustainable Finance in the Digital Banking Ecosystem

Three day chapters

25–27 November 2026. Each chapter opens with one excerpt taken word for word from the official schedule; nothing is paraphrased or reordered.

Chapter 1

Day 1, 25 November 2026

Agenda excerpt, verbatim from the published schedule

09:00 Re-architecting the Bank Around AI

Moving from AI pilots to enterprise-wide transformation
Embedding AI into strategic decision-making at board level
Aligning data, talent and technology for AI-driven banking
Redefining leadership in an AI-native financial institution

Frans Van Bruggen
Independent Expert (Ex Senior Policy Officer Fintech and AI at DNB)

The chapter continues with 9 further sessions on 25 November 2026, listed below in the published order.

09:30 Building the Hybrid Banking Model: Merging Digital and Physical Touchpoints — Ronelle Arbib, Chief Operating Officer, Recognise Bank, UK
10:00 How banks can scale AI safely and govern agentic AI — Mitul Vadgama, Advanced Analytics and AI Lead - Artificial Intelligence CoE, Lloyds Banking Group, UK
11:00 The Future Operating Model of a Digital Bank — Joris Krijger, AI Governance Officer, ASN Bank, Netherlands
11:30 Ambition to Architecture, what vision really demands — Ashtha Bajaj, Data, Analytics & AI Leader, Bank of Ireland, UK
12:00 Unlocking the Business Potential of Generative AI in Banking — Jules Ferdinand Pagna Disso, Head of Cyber Risk Intelligence, Insider Technology Risk and Digital Asset Risk, BNP Paribas, UK
13:30 Generative AI in Banking: From Experiments to Core Business Value — Jan Sedlařík, Hybrid AI Product Owner for Realization squad, AI upskilling and Internal delivery teams, Česká Sporitelna, Czechia
14:30 From AI Hype to Real Control: Safe Legacy Evolution — Ohad Kotler, CEO & Co-Founder, Tweezr
15:30 Digitizing Wholesale Banking: Smarter Client and Service Models — Ellen Van Acker, COO Wholesale Banking Client & Digital Services, ING, Netherlands
16:00 AI Model Risk in Banking: Governing GenAI and Agentic AI at Scale — Anish Shah, Director - Model Risk, Internal Audit, NatWest, UK

Chapter 2

Day 2, 26 November 2026

Agenda excerpt, verbatim from the published schedule

09:00 Hyper-Personalized Banking Experiences

Leveraging AI to anticipate customer needs
Delivering contextual financial guidance in real time
Moving from reactive service to proactive engagement

Romano Ramanti
Vice Director, Zürcher Kantonalbank, Switzerland

The chapter continues with 11 further sessions on 26 November 2026, listed below in the published order.

10:00 Designing Banking Experiences for the Digital Generation — Ed Vinicombe, Director of Product Design, JP Morgan Chase, UK
11:00 Eliminating Friction: The Future of Authentication — Haitham Aboulfotoh Rashwan, Head of Digital Banking & Alternative Channels, Emirates NBD, Egypt
11:30 New Approach to Design CX: Kuveyt Turk's Neuromarketing Lab — Okan Acar, EVP, Digital Banking and Payment Systems, Kuveyt Türk Katılım Bankasi, Turkey
12:00 The Future of Customer Verification — Shamsh Hoda, AI & Digital Innovation Strategist, Commerzbank, Germany
13:30 Who will own Digital Identity? — Sara Ehab Azmi, Head of Change & Project Management, Emirates NBD, Egypt
14:00 Digital Identity as the New Banking Infrastructure — Melvin Pellicano, Head of Digital Transformation and Product Development Department, BNF Bank, Malta
14:30 Building Trust and Customer Confidence in Digital Banking — Lucy Cafferkey, Head of Media Relations, Starling Bank, UK
15:30 Digital Wallets and Payments: Creating Daily Customer Engagement — Sadık Baş, Executive Vice President, Marketing Portfolio Management & Digital Products, Garanti BBVA Payment Systems, Turkey
16:00 Digital Banking for SMEs: From Online Services to Intelligent Business Partners — Olli Anteroinen, Head of SME Digital - Business Banking, Nordea, Finland
16:30 Embedded Banking, Payments and Consumer Lending: The New Growth Engine — Kartik Taneja, Executive Vice President, Head of Payments & Consumer Lending, Mashreq Bank, Dubai
17:00 Panel Discussion: What is the future of Banking in 2030? — Swagatam Sen, Executive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UK

Chapter 3

Day 3, 27 November 2026

Agenda excerpt, verbatim from the published schedule

09:00 AI-Ready Banking Architecture: Building the Resilient, Composable Bank of the Future

Designing AI-ready banking architecture
Modernizing legacy cores without disruption
Cloud, APIs, and composable platforms
Resilience, security, and DORA compliance

Claudio Balbo
Senior Director - Head of IT Architecture, Intesa Sanpaolo, Italy

The chapter continues with 10 further sessions on 27 November 2026, listed below in the published order.

09:30 Managing Change Risk in an Age of Uncertainty — Edgars Sedovs, Head of Risk, Rietumu Banka, Latvia
10:00 Supervising the Intelligent Bank: Trust, Resilience and AI in Next-Generation Banking — Nina Schweighofer, JST Coordinator / Head of Section, European Central Bank, Germany
11:00 Open Finance, Digital Wallets and Embedded Banking: The Next Growth Model for Banks — Gaurab Arka Chaudhuri, Director of Group Strategy, Barclays, UK
11:30 The Reinvention of Mobile Banking Platforms — Igoris Ryklys, Lead of Digital Channels, Swedbank Baltics, Lithuania
12:00 The Strategic Role of the Bank in a Platform Economy — Swagatam Sen, Executive Director FCC Tech Advisory, Santander Corporate & Investment Banking, UK
13:30 Designing the Bank of the Digital Generation — David Bonavia, Lead Operational Risk Framework Manager, Metro Bank, UK
14:00 Sustainable Finance in the Digital Banking Ecosystem — Dominique Tremblay, Head of Enterprise Sustainability, BNY
14:30 Liquidity in the Digital Era: Real-Time Treasury and Smarter Client Solutions — Cindy Lo, Managing Director, Global Head of Liquidity Solutions, HSBC, UK
15:30 The Future of Transaction Banking in a Platform-Based Economy — Ekaterina Kozhevatova, Director, Commerzbank AG, Germany
16:10 Panel Discussion: Deepfakes, Synthetic Identity and AI-Driven Fraud: The Next Frontier of Financial Crime — Lucy Cafferkey, Head of Media Relations, Starling Bank, UK

The complete official schedule

Speakers

Factual entries only: the name, the role as published, and every session that speaker is listed for. Ten of 31.

Anish Shah

Director - Model Risk, Internal Audit, NatWest, UK

AI Model Risk in Banking: Governing GenAI and Agentic AI at Scale

Ashtha Bajaj

Data, Analytics & AI Leader, Bank of Ireland, UK

Ambition to Architecture, what vision really demands

Cindy Lo

Managing Director, Global Head of Liquidity Solutions, HSBC, UK

Liquidity in the Digital Era: Real-Time Treasury and Smarter Client Solutions

Claudio Balbo

Senior Director - Head of IT Architecture, Intesa Sanpaolo, Italy

AI-Ready Banking Architecture: Building the Resilient, Composable Bank of the Future

David Bonavia

Lead Operational Risk Framework Manager, Metro Bank, UK

Designing the Bank of the Digital Generation

Dominique Tremblay

Head of Enterprise Sustainability, BNY

Sustainable Finance in the Digital Banking Ecosystem

Ed Vinicombe

Director of Product Design, JP Morgan Chase, UK

Designing Banking Experiences for the Digital Generation

Edgars Sedovs

Head of Risk, Rietumu Banka, Latvia

Managing Change Risk in an Age of Uncertainty

Ekaterina Kozhevatova

Director, Commerzbank AG, Germany

The Future of Transaction Banking in a Platform-Based Economy

Ellen Van Acker

COO Wholesale Banking Client & Digital Services, ING, Netherlands

Digitizing Wholesale Banking: Smarter Client and Service Models

The full speaker list

Attendance

In-person & online passes available. The programme runs in Amsterdam on 25–27 November 2026; the organiser also publishes an online participation route covering the same sessions.

Passes, prices and terms live on the official registration page. This page does not take bookings and does not collect personal data.

Official registration Contact the organiser Sponsor or exhibit

More event evidence

Photographs show previous editions of the Excellence in Digital Banking International Summit. Attributed accounts from people who took part appear underneath.

Photograph from a previous edition of the Excellence in Digital Banking International Summit (1 of 3) — Photograph from a previous edition of the Excellence in Digital Banking International Summit. The source material does not publish a date for this photograph, so none is asserted here.

Photograph from a previous edition of the Excellence in Digital Banking International Summit (2 of 3) — Photograph from a previous edition of the Excellence in Digital Banking International Summit. The source material does not publish a date for this photograph, so none is asserted here.

Photograph from a previous edition of the Excellence in Digital Banking International Summit (3 of 3) — Photograph from a previous edition of the Excellence in Digital Banking International Summit. The source material does not publish a date for this photograph, so none is asserted here.

It was an absolute honour to attend, present, and chair the first two days of PulseCore Events, Excellence in Digital Banking 2024 International Summit in Amsterdam. I enjoyed sharing insights on Oxford Risk and behavioural finance and moderating a panel on the future of digital onboarding. A special thanks to the event organisers and the other speakers I had the pleasure of introducing.

Thomas Bradley Mitchell — Client Director at Oxford Risk

Had a fantastic time at the Excellence in Digital Banking event held from May 13-16 in Amsterdam, where I had the opportunity to share and exchange ideas with incredible professionals from around the world. In my keynote, I emphasized the importance of maintaining the "human" element in our digital transformations to avoid commoditization. Ultimately, it's the human connection through the customer's transformative journey that provides the most competitive advantage and is hardest to replicate. The diverse perspectives and innovative practices shared were truly eye-opening. Highlights included discussions on the increasing importance of cybersecurity amidst rapid technological advancements and its impact on customers, innovative AI solutions in unsecured lending, excellence in digital onboarding, the significance of building impactful partnerships and the strategic decisions around what a bank should develop internally versus through partnerships. A heartfelt thanks to PulseCore Events for bringing together such a diverse and knowledgeable set of speakers and to all participants for sharing their own journeys. Looking forward to applying these insights in my work!

Ledi Lapaj — Director Customer Experience Bank-al-Etihad

I had a great time in Amsterdam last week attending the Excellence in Digital Banking event hosted by Pulsecore. Over 350 delegates from Financial Institutions participated at the event. Here are my three key takeaways: 1. Digitalization of financial services is now the norm, how you deploy differs, based on demography, culture, and other factors. 2. Customers will use digital channels as long as they are convenient and reliable. 3. Security and trust are required in building successful digital products. It was inspiring to see what other organizations like Stirling Bank, Salt Bank, and Alpian are doing in their Markets. This was an event worth attending! hashtag#digitalbanking hashtag#finance hashtag#excellence hashtag#Pulsecore hashtag#PulseCore Events

Habila Musa-Luka — Chief Executive Officer at Checkoff Credit

It was great attending the Excellence in Digital Banking Summit last week in Amsterdam. Thank you, PulseCore Events, for inviting me to speak at the event. I truly enjoyed discussing and sharing our insights with the other speakers and the audience. It was an outstanding event, covering important topics and sharing experiences from around the world. #DigitalBankingsummit#BankingInnovation hashtag#DigitalTransformation hashtag#DigitalChannels

Estrella Mota Perez — Solutions development Principal Manager

Amsterdam, Netherlands

The next edition is held in Amsterdam on 25–27 November 2026. The venue address and travel notes are published by PulseCore Events s.r.o. on the official location page.

Official location page · Recorded sessions · Official photo archive

Questions

Are the three opening frames from this edition?

Photographs show previous editions of the Excellence in Digital Banking International Summit. The 2026 edition has not happened yet.

Why is no date printed under each frame?

Because the source does not publish one. Guessing an edition year for a photograph would be inventing a fact.

What are the confirmed dates?

25–27 November 2026, Amsterdam, Netherlands.

How big is the programme?

33 sessions across 3 days, with 31 confirmed speakers.

Where do I register?

Only through PulseCore Events s.r.o. on the official registration page.